Vionvision heatmaps visualize customer attention and dwell behavior across shelves, consultation counters, promotional displays, and key product zones. By identifying where shoppers spend the most time—and which areas receive limited attention—retailers can quickly spot high-performing and underperforming zones. These insights help validate merchandising strategies, promotional placements effectiveness. Time-based comparisons further allow teams to measure the impact of layout changes, seasonal campaigns, or new product launches. With clear visual insights, pharmacy and beauty brands can continuously optimize space utilization and guide shoppers toward high-margin or priority products.

Vionvision analyzes customer–staff interaction patterns to evaluate reception coverage and service effectiveness. The platform identifies whether customers are being assisted promptly, which zones receive insufficient service attention, and how service performance varies by time period. These insights help managers optimize staffing strategies, improve service consistency, and enhance customer trust—an essential factor in pharmacy and beauty retail. By correlating service data with dwell time and conversion outcomes, brands can better understand how service quality influences purchasing decisions and long-term loyalty.