Computer, cell phone, large screen, CCTV, anytime, anywhere, integrated comprehensive store-level video inspection function. Utilizing Vionvision’s one-stop AIOT solutions to complete the remote inspection workflow online, timely correction of store problems affecting customer experience, work track automatically generates visualization reports, objective analysis of store service level, and comprehensive control of employees and inventory goods.
Real-time video view of the store customers’ shopping situation, you can also choose to view the preset location. When problems are found, photos will be taken and sent to the store manager for rectification. Immediate online guidance via voice intercom or CRM/ERM is also available to enhance customer satisfaction in the store.
Vionvision’s solution allows remote surveillance with the help
of an online checklist. After the inspection, "red line items" can be
set according to the scoring rules, and "unlimited" demerit points
can be deducted from store problem items, such as expired raw
materials and store hygiene, to discover the problems affecting customer experience.
When you open the Vionvision remote inspection platform, you can see the inspected stores at a glance. After arriving at the store, you can complete the scoring of spot inspection items, take photos and evidence, upload reports and other operations via cell phone. At the same time, on-site inspection does not allow operators to upload pictures already in the photo album, avoiding the risk of cheating during inspection.
Configure the scene to be inspected, spot check items, storage, period, time point, and spot checker, the camera automatically captures and generates pictures, and the spot checker receives the spot check tasks that need to be performed by him/herself and carries out the inspection.
